[Resolved]  Reliance Digital Shipra Mall — Repair and Warranty Issue

I purchased a Geyser from Reliance Digital, Shipra Mal vide model no.SWH-325. Purchased on15.10.07 vide receipt number[protected].

I have just one telephone number 23312024 for complaint as geyster tank is leaking. I am not getting this number.How can I book the number as I tried other numbers i.e. 23354514, 25360863 etc.etc.

Please help me and book the complaint.

Regards -Kishore Kumar ([protected])

I have purchased a Spit AC on May 2008, now our stablizer is not working. I am tring phone no.447 2222 &447 2229 since moring but no body is pickingup.
How to register the complaint.
Please help me out.
thank you,
anil bhatt

C-38 C
Rajat Vihar
Sector-62 Noida.

I purchased a Sanyo Refrigerator from Reliance Digital, Shipra Mall. Purchased on 20/05/2007 vide Invoice number 267.
I am tring phone no. 6489316/320/323 since moring but no body is pickingup

Please help me and book the complaint.

Regards,
Reema
GIS Consotium India Pvt.Ltd
372/2, Sec.16
Vasundhara, Ghaziabad

I purchased a Hitachi Window AC from Reliance digital, Shipra Mall. The service was pathetic from delivery to installation. Then after they contacted me for a extended warrenty for Rs. 1400 which included 4 services throughout the year. Since then they did a service once and then after i have been calling them but they dont respond. Recently they gave me a call no. [protected] on 27th Jan and then 7th Jan 2010 but no one has come to attend the service. When i call there customer service at[protected], they hold my call and then cut it and treat as I am getting a punishment for buying from Reliance digital.

Please help, this group doesnt seem interested in business but harrassing people for their benefit and foolong public by such extented warranty.

Regards
Lawrence Joy- [protected]

I have purchased a VOLTAS AC 1.5 Ton from Reliance Degital Shipra Mall on 18.04.2010 around 2 pm, with a request to kindly deliver it to my residence by 6.00 pm same day as I have a fixed programme.

AC came at 9.30 pm and after calling/requesting the delivery guy atleast 8 times.

Today 19.4.2010 installation man to come at 2.00 pm but no one turns up, I inquired their customer care they told me that the man is on the way to your house & they also gave me the cell number of the installtion man. Now I phoned the installion man he btold me that he has no informartion regarding the installtion of ac. I phoned back to the customer service no ([protected]) the lady told me that installtion man is lying to you as has to installed atleast 20 acs today, I joked that can a person installed 20 ac in a day, she told me yes as their trained person are regularly installing 20 to 25 acs daily
now the installion man comes, & he demands Rs 500 for the installion as some woodwork was required as per him & for this he will not give any reciept. I told him that that installion is free, then he told me that free installion means that you shows us where we have to put the ac.


As installion person refused to installed the ac without Rs 500.00 rupees I tried to contact the reliance showroom but there was no response then I had to go to their showroom at shipra mall & their I tried to inquire about 100% installion in cash memo no one gave me the correct version . Ultimately a good friend Mr. Sanjay Kumar of reliance jumped to returned me the entire amount as per cash memo as he can not handle a customer like me. He has promised me on 20.4.2010 as man will come to my house and will take back the ac and by evening I will get my money back.

I have paid 2 times the parking fees at & shipra mall just for purchasing ac & becauase of Sanjay Kumar I was to settled to take my money back.I also tried to convince Mr. Sanjay to reimburse me installion amount of Rs400.00 As fixed by their store but he told me that it is not a policy of reliance digital.

We had purchase washing machine of BPL sanyo and at present its not working properly ask for service centre they confirm that the company has been closed we request you to put the material in Reliance showroom only for the reputed companies which are having some more life to stand in the market

Alka saxena

I purchased lanevo laptop on date 03/11/ 2010 from Reliance Digital, Shipra Mall gaziabad. I used DVD player on laptop first time, its is not working. Even though only one month is not complete.

I am tring phone no. 6489316/320/323 but no body is pickingup

Please do the needful and book the complaint.

Manish
H.No 57, near V3S mall
Guru Angad Nagar
New delhi

I have purchased Carrier Window AC last year 17-May-2010. I booked my last service on 30-Apr-2010 and my Service Request No. is [protected].

I called 6 times after that every time people are assuring me sir our engineer will reach at your home today. When today will come nobody knows.

Is there any way to reach reliance officers who is leading Service department.

Gyanendra Chaudhary
E-114 Sec-41 Noida
[protected]

I bought carrier window ac in may 2008, from day one some gas started leaking in the ac and a very foul smell came out of ac when it was started, i called reliance they said that it was the manufacturing defect and some ac's with the same lot developed this p[roblem, and they assured it will work fine now, we thought it is ok... after 6 months ac stopped cooling, mechanic came and said gas was leaking and then gas was filled in it, it all happened with in 6months of buying the ac, then onwards whenever you want that carrier ac to cool, gas is needed to be filled in it.
Now tell me what was my fault, was it only that i believed on Reliance??????

Deepali