[Resolved]  Reliance - GSM — NON Intimation for change in plan

Address:Surat, Gujarat

dear sir
my mob no. [protected]

i am using reliance GSM connection & Start the RS.47 GPRS internet peak (auto renewal) which give me 100 mb daily data with 30 days validity, but Reliance going to change policy and validity period give by the only 10 day.
without any intimation. when i ask the customer care they said that we have sand all o[censored] a sms about that and because of your DND activation you did not received sms.
please guide me or take an action about that.
please do the need ful.

Ishan Shah
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Aug 7, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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    Surat
    Gujarat
    India
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