[Resolved]  Reliance Gsm Service — Useless Service activation without request

Relience GSM — STD Package

Hi,
I have taken a brand new connection of Relience GSM prepaid services on Friday 21st August 2009 at 11:00 am, after this i have recharged with Rs 49, i have got a the appropriate balance and after the shopkeeper suggestion i have taken a STD package ( 520 minutes STD free for Rs285) and paid the amount of Rs 285, i have received the recharge message then and there but from that time till date i am not able to avail the service of 520 minutes.

I recheck with Shopkeeper and contacted Customer Care, initially they said it take minimum 48 hrs to get the service activated, and now they are saying that the service gets activated at same time. after that also i had call 4 times and i am getting a very ridiculous reply saying that Server is down please contact after 2 hrs, I contacted them 5 time after an interval of 2 hrs, but still they did not provide me any solid answer but just an excuse.

They refuse to log my complain against this and for that they do not have any reason, they are disconnecting the phone line. I mean is this the way Reliance treats his customer, and they are claming that they are fastest internet service provider, how they can do that when they are not able to maintain their own server.

Now the customer care executive have another story for this issue, according to them they are able to track every details of mine and every calls, but they are able to find that i have recharge with Rs285 but they are unable to track these details, isn't it ridiculous?

Can anyone give any suggestion on the above issue??

Do i need to lodge a complain in consumer forum??

Are they going to provide me the service for which i have paid already?

Regards,

Santosh K. Singh
[protected]

Reliance GSM — Relience GSM : Bad Service

Hi,

I have taken a brand new connection of Relience GSM prepaid services on Friday 21st August 2009 at 11:00 am, after this i have recharged with Rs 49, i have got a the appropriate balance and after the shopkeeper suggestion i have taken a STD package ( 520 minutes STD free for Rs285) and paid the amount of Rs 285, i have received the recharge message then and there but from that time till date i am not able to avail the service of 520 minutes.

I recheck with Shopkeeper and contacted Customer Care, initially they said it take minimum 48 hrs to get the service activated, and now they are saying that the service gets activated at same time. after that also i had call 4 times and i am getting a very ridiculous reply saying that Server is down please contact after 2 hrs, I contacted them 5 time after an interval of 2 hrs, but still they did not provide me any solid answer but just an excuse.

They refuse to log my complain against this and for that they do not have any reason, they are disconnecting the phone line. I mean is this the way Reliance treats his customer, and they are claming that they are fastest internet service provider, how they can do that when they are not able to maintain their own server.

Now the customer care executive have another story for this issue, according to them they are able to track every details of mine and every calls, but they are able to find that i have recharge with Rs285 but they are unable to track these details, isn't it ridiculous?

Can anyone give any suggestion on the above issue??

Do i need to lodge a complain in consumer forum??

Are they going to provide me the service for which i have paid already?

Regards,

Santosh K. Singh
[protected]

Reliance India Mobile — activation of services without request

i am using a no [protected] in the name of chandan kumar jha. i have noticed that in last six months the company is activating any services without any requesting and deducting the amount without any notice. i have not exactly remember but as an estimate the company is taking rs. 100 p.m. for the service in which i dont have any interest. i want to keep the matter in the TRAI and Consumer Forum please help us

reliance service is really bad and i dont know how this company is making so much huge profit few days back i migrate to airtel to this company but one word is enough to realiance this is very much worst service in the word and

Reliance GSM Service — subscrices srvice witout any intimation

i don now how but some star dust service active o my number and every day i recive one sms from star dust i cotinues call relince costamer care to stop this service but tha also i recive the sms

i feel reliance network to be the worst network when compared to other networks it is truely wrong saying that reliance network in the indias number one network


for the past two months i am trying to get the internet settings it always shows an message of 40 mh error
even i tryed to speak customer service but it is asked to press a number to speak to our customercare executive and soon the call comes to an end


please reliance dont say again that yiou are the number one network in india before you clear these compaints ok
thankyou reliance

Reliance GSM — ACTIVATION OF SERVICE WITHOUT ANY INFORMATION.

reliance gsm telecommunication company activating some unwanted services like hungama tv etc. without giving any information and taking 30 rupees in my balance.we say to customer care o stop this services but they not give any response. please take back my balance and unsubscribe all this type of services.

Reliance — activation of various services without request

i have a reliance 'cdma sim', nd reliance has provided a facility of message card for 1 paisa by activating d service, i requested for d service activation once but its been activated by them thrice , charging me three times d original amount , as a consequence my balance got nil, nd then wen contacted costumer care they dont even respond positively, nd then few dayz ahead they activated 3 other services that i never requested , nd wen asked d reason, they blamed me, i checked it many times , and i m very sure that i didn't place d request, can u help me out with this problem

Reliance GSM — activate service on my mobile without any information

activated shero shayri service on my mobile no [protected] without my knowledge.i did not get any message regarding the service activation.this service was activated on my mobile last month (january).renewed this srvic this month.i did not get any message from reliance regarding the service renewal.they are deducting balance from my mobile from last month.i called custmore care they said that i have requested for this service but i did not initiate any request from side.even i am not getting any shero shayri.they just deduct charges from my balance without any information.i want my balance back.

Reliance GSM — activated service without request

Sir

I am reliance GSM User since Jan 2010. Reliance always cheats wid me .

I am telling a latest incident , last night when i was slept my balance was 43 in main a/c .

when i woke up the balance was 13 only . they deducted 30 RS. without any call and without any service subscription. reliance charged me for a games pack which i didnt subscribed.

Please help me .kindly refund my money.

rajan pamreja

riliance is total fraud. The biggest cheat.

Reliance GSM — SERVICE ACTIVATED WITHOUT REQUEST

Dear sir/mam,

I am Himanshu and live in Ghaziabad , My phone number is +91 [protected]. This is a Reliance GSM number. i was not activated any kind of sevice in my number and customer care says that you have activated some kind of services on 27 may 2011 and Rs 30 have been deducted in my balance.Infect i am not received any kind of notification of activation of services.That kind of things only happen in Relience network.
I got to talk to customer care people and I was told by them that i am not activate any services but they said you activate it. A similar thing happened last month as well when my balance was deducted . This is a clear case of cheating. Customer care people do not even talk properly. Please take this case up and teach Reliance GSM services a lesson so that they do not dare to do any cheap trick like this with any one in the future.I want ma money back this time.

Regards
Himanshu

MY NO. IS[protected] AND I AM IN CHANDIGARH I AM FACED REGULARLY [PROBLEM WITH RELIANCE MOBILE THERE IS LOT OF PROBLEMS FIRSTLY INCOMING PROBLEM WHEN IS IT SOLVE THEN THERE IS SOME SERVICES ARE ACTIVATED AUTOMATICALLY AND DEDUCT THE BALANCE I AM REALLY FEEL VERY POOR THIS IS VERY BAD THEY REGULARLY GIVE POOR SERVICE TO THE CUSTOMERS..