[Resolved]  Reliance Infocom — Asking for Settlement

Almost 5 years back I returned my Reliance mobile phone to the company and paid off the balance due remaining and settled everything. After a year I got a letter stating that I need to pay Rs.2400 or will have to face the court. I called the customer service department and I told that everything has been settled previously and nothing is due from me. They told me that it was a mistake and I will not receive such letter in future. Recently, I mean after 4 years, I received a letter from Reliance Infocom stating that I need to settle the account and pay Rs.2400 as fee and Rs750 as advocate fee. I doubt I don't have the bill that I have settle almost 5 years back. Its really embarrassing. What shall I do in this regard?
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Aug 14, 2020
Complaint marked as Resolved 
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sir,

i am suffering from the company messages and calls evethough i have registered my complain in 9th may and i would draw ur attention still they haven't taken any step. so, hoping ur step should be taken as early as possible.

Harish Premlani
mobile no.[protected]

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