[Resolved]  Reliance Infocomm Ltd — Wrong Tariff Renewal

RELIANCE INFOCOMM LTD — COMPLAINT NOT RESOLVED

I HAVE APPLIED FOR A RELIANCE NET CONNECT DATA CARD ONE MONTH AGO. I HAVE PAID ALL MONEY TO THE COMPANY BUT TILL DATE I HAVE NOT YET RECIEVED MY MODEM.DUE TO REPECTED REMINDERS TO THE COMPANY, NO RESPONCE RECIEVED. A HOPE LESS COMPANY.MY COMPLAINT NUMBER IS'ADAG=[protected]'
RAJAN DHINGRA
KARNAL-132001
INDIA
MOBILE:[protected]

RELIANCE INFOCOMM LIMITED — WRONG CHARGES,

DEAR SIR,

i HAVE A CONNECTION OF RELIANCE MOBILE NO. [protected] IN MY WIFES NAME CHARUL JAIN. CONNECTION IS PREPAID. IN LAST MONTH I RECHARGED THAT WITH RS. 100 RECHARGE COUPON. ON 28/06/2009 WHEN I CHEKCED MY MOBILE BALANCE I CAME TO KNOW THAT THEY HAVE DEDUCT SOME CHARGES FOR SMS'S FOR CRICKET NEW OF RS. 60 AND FOR OTHER SERVICES RS. 20/-. HENCE WITHOUT MAKING ANY CALL MY ENTIRE BALANCE HAS BEEN WIPED OFF. I NEVER SUBSCRIBED FOR ANY OF THESE SERVICES. ON REQUEST TO THEM THAT WRONG CHARGES HAS BEEN LEVIED THOUGH WE HAVE NOT REQUESTED FOR THE SERVICES, THEY TOLD US THAT THE WILL NOT REFUND ANY MONEY.

I REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND GUIDE US SO THIS TYPE OF CHEATING CAN BE STOPPED.

REGARDS

ANUJ JAIN

RELIANCE INFOCOMM LTD — Toll free calls being charged

Dear sir

i would like to submit a complaint that M/s. Reliance info comm is charging even toll free numbers to my utter shock i observed accidentally on i made a toll free call to no[protected]( tatatele network) from reliance no [protected], on 29/7/2011 at 6:35 PM for 5 min 35 sec. immediately i observed that Rs. 3/- has been cut from balance, i made call to reliance customer support after 15 min some lady came to line ( indeed their response to customer calls are very slow, they never come to line immediately) and i spoken to her about the incidence but she could not give satisfactory answer and said bluntly that they do not give toll free service for other net works nos and kept the phone down this shows their adamant attitude and dis-orientation towards customer. As per TRAI regulations all nos starting from 1800 series shall be toll free irrespective of the service provider net works and is a crime under the rules. I presume like me thousands of customers would have been suffering from this kind injustice.

I request you to take up the matter to meets the ends of justice.


Thanking you
R sreenivasa rao
[protected]

RELIANCE INFOCOMM LIMITED — Unnecessary Balance Deduction

Respected sir/madam, I am RIL customer & my mob. no. is [protected] .My problem is that they oftenly deduct money from my main balance without giving any service .Today i am also suffered from this type o[censored]nauthorized balance deduction.That's why RIL loosing their faith of customers.Please do refund my balance & stop such type of shameful activities..

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

"Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
"

"Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
"

online information was 1p/6sec on recharge of Rs. 32, but i got tariff of 1p/3sec :(
Customer care exe is nt forwarding my complaint. I want to get the shown facility available.