Reliance Landline — Wrong Billing

To
Mr. Anil Ambani, Chairman & Managing Director,
Reliance Infocom, Reliance Communication Limited,
Dhirubhai Ambani Info City, New Mumbai, Vashi,

I have made a request to disconnect my landline[protected] on 03rd-Dec-2007 (Request #[protected].

As I know I haven’t asked to continue the phone after the above complaint, but the Reliance service center person called me and told that as per my request the phone is still not disconnected.. This is SHAME of to provide a customer service.

I have again request for to cancel the line, but that’s also not happened in time.. again SHAME THING.. not same <oo>

After one month of cancellation of Land Line I have received a bill of around Rs 394/-, I had asked the reliance service center to provide me the details of the charge. Always they promise me to solve this issue, but unfortunately, that has not happened.

Month on month the invoice amount is increased by the plan and I have received an bill of about 1000 rupees.. (great)

After too many calls from my side they have sent me an invoice of Rs. 534/-.

What did they think, that I don’t know but they have harassed me like a anything..

Joke.. the same companies representative is coming to me for asking to provide a LL and Broadband connection.. Day before yesterday I told them my story and asked them to provide me the details of the invoice of Rs. 534/-, they were agree to come to solution.. but no one is return.. What a positive attitude they have?

Now Reliance has send me the notice from the lawyer for Non-payment of outstanding bill amount. I am ready to pay the amount but I need the clear details from your side.

I have paid the amount of Rs 534/- in June 2008, and the bills coming to me stopped. Today (01-oct-08) I have received a bill for around 800 rupees.. What a Joke.

Can some one tell me how to tackle with this issue.
Is peharedar on Awaz Channel can help me to come out from this?


Regards,

Kiran Sankpal
CHINCHWAD, PUNE