[Resolved]  Reliance Life Insurance — Fraud Selling

Address:

Bhopal, Madhya Pradesh

3 Months back I received calls from delhi on behalf of Reliance Insurance. They offered me Loan if I take a Insurance policy. Since it was an unusual offer I asked multiple queries but cleverly assured by showing reliance catalogue & manipulating loan terms. As they are trained well to make the people fool. I trusted upon them as whom I was talking is a mature person. I paid 2 cheques of Rs 25K (Total 50K) for my policies, Even after given the date of producing my cheques they presented b4 my date & my 1 cheque of 25K was cleared & the other 1 was bounced. I So many times asked to write a apology letter to my bank to keep my credibility but they didn’t respond. Anyhow later when I started asking for my loan amount they started telling my loan procedure that was of 2.50 Lac against the policy done. Earlier I was told to get bond papers after 15-20 days, which later they denied that below 5 Lac company don't issued Bond papers & if I login another 25K in form of DD so that would be possible. Initially I refused & asked to clear my first loan of 2.5 Lac. The date & loan account no was given to me. It was between 25 Aug to 31 Aug 2013 & The loan Account no is given RL2517002. All Conversation has done with their senior person. Near 10th Aug before of the loan disbursement date he said if I pay DD against the bounced cheque he will 100% released loan of Rs 5 lacs on the same date. After multiple assurance I again convinced by him & paid the DD of 20K on 14the Aug 2013. On 25th Aug2013 I received a call regarding TDS. Ms Aarti shah on behalf of Reliance called me & said that my loan is sanctioned & I have to pay TDS to avail the loan. Later when I gave reference of Mr. Amit Singh who was communicating from the beginning, she again called & said “No sir, your case is clear; you will get the loan by 31st”. After 26th Aug 2013, I started asking the status of my loan & every time assured to get before 31st. Till 4th Sep 2013 that person was talking to me nicely & assuring that transfer has been done & you will get today, again , again, again & again same story. But now from 5th Sep he is not talking to me, other staff picked the phone & say He is not well & on leave. Everyone has changed their names, nobody is responding regarding my query of status, each time a new name picked the phone & assured to solve the problem or release the loan. I was totally fed up by the act they are doing now. On 6th Sep I literally shouted to know the status & a lady assured that If I wait for 5-7 days she will clear all the status, pending, & release my cheque. On 12th Sep a lady “Priyanka Sharma” called me on behalf of “Reliance Capital” that my loan is ready, Cheques of 5 Lac is with her & I have to deposit TDS for that. As she said if I pay it on the name of Reliance Life then I have to pay @ 8.8% & if I transfer the amount online to their Senior’s account then I have to pay only @3.8% as they collectively deposit for many customers hence get benefit thru RBI. I was happy to know that after a long all is well & they are genuine. I requested Priyanka to mail me any of my loan related documents thru authorized Email ID of Reliance & If I found the documents OK I will pay the TDS. On 16th of August she sent a mail thru “Reliance Capital” with an attachment of a HDFC Cheque of Rs 5Lac favoring me “Brijendra Singh” issued by Reliance Capital. Since I have account with HDFC I asked my BM to confirm the account no given in the cheque. I was stunned to know that the account no given is INVALID. Then I thoroughly checked the scan copy & again it time to shock that the cheque was nicely edited Name, Amount & Payer & prepared for me of Reliance Capital. They also have used a fake mail id of Reliance Capital. Immediately I mailed all about the fraud to Reliance Life & Reliance Capital to take legal action against them but even informing the exact incident of fraud on the name of Reliance Life, I have not received any reply from their side. Repeatedly I informed them on their every given mail ids but I till date have not received any response from their side. Either they are ignoring to reply me or this all is going according to the company. As my policies are made by false commitment & I have all the conversations recorded & very clear how their representatives are trained to make the innocent peoples fool. So I request you to take legal action upon them & STOP these kind of frauds. I also would like to request you to issue to notice to the company to pay not only my invested amount but Interest on it & compensation for making my emotions hurt, making me tensed by sending forgery cheque. Also publish this to the media to faceoff these types of the fraud practices. Regards List of the Phone Nos & Possible Names of those culprits are as follows: Amit Singh, Abhishek, Rahul Gupta, Ankur, Anjali Gupta, Aditi Verma, Anuradha, Aarti Shah, Sudhir Gupta, & Priyanka Sharma. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], Mobile No; [protected], [protected], [protected], [protected], [protected], [protected]