[Resolved]  Reliance Mart — Complaint about LG washing machine - delivery problem

I have purchased LG washing machine front load from Reliance mart, Aundh, Pune dated on 22/03/2012. The purchase on occasion of Gudi padwa festival.
On the festival day (23/03/12) at 6 pm I was in the store and asked for delivery they definitely you will get today. But Again I went in the store at 9.45 pm same day and they said not able to track where exactly is the product is.

As I got initial commitment for delivery of product on 23/03/2012. But due to some internal problem Reliance Mart, Aundh, Pune was not able to deliver.

Further to communication they said they updated me that we will convey message on Tuesday, 27/03/2012 when we will deliver the product. But store person never turned and called me up. Finally I landed up into the store and they said that we will communicate in 2 days when it is possible to deliver.

I got it written from store person for non delivery of product.

Its been 6 days from the purchase and I don't have product at my door. Already I have been to store 5 time after purchase. Its really painful experience with Reliance Mart, Aundh, Pune, MH store.
I am definitely looking for some strict action. This is really bad experience with the reliance.