[Resolved] HDFC Bank Personal Loan — Disrespectful behavior towards the customer | |||
This is about the case of how HDFC personal loan department mistreated and humilated me and ruthlessly rejected my application. HDFC Personal Loans is one of the most pathetic form of loans offering division in the world. They have no sense of responsibility towards their customers well being. They are nothing but money hoarding, ruthless people. I applied for a personal loan from HDFC and their executive who came to my home was a mindless who, despite of having the documentation proving of my residential status rejected the case stating that I stay somewhere else. When documents provided by me include a passport that has been prepared only after the police have verified that I stay in the current location. This rejected my application as he felt I was staying at a different location. The fact that I am undergoing a divorce and I am currently with my parents home and have been here for the last one year was asked to me a million times and I was subjected to supreme humiliation. Even after explain this situation the credit office decides to reject the loan. I am on the verge of crying and I request them to reconsider and the credit manager Ms Manisha Patil rudely answers on the phone that ‘let the applicant cry I don’t care’. All this for an amount as meager as 4 lac ruppes. I eventually pledged my jewelry and obtained a loan of the same amount within a day from Reliance Consumer Finance. A loan which after a 15 day processing period was reject on absolutely rubbish grounds by HDFC. After rejecting my loan the credit manager calls, to humiliate me further by asking about my divorce and then tell me my loan is rejected. I would request that such credit officers be dealt with appropriately, who think they are Gods and can treat people in need as worthless individuals. Regards, Annanya Gokhale Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Personal Loan — ruthless behaviour
dear sir,i nehal chheda have taken a personal loan from kotak mahindra bank which repayment since last 6 months hav not been consistent but then too i have managed to clear the emi every other month, my loan term is over and only last 2 EMI are pending, the people from the collection department have been very abusive and have been given us threaths of picking us up from house and have used very abbusive languages to even the women at residence, the last 2 EMI are also not too delayed, yes it is delayed by 2 months, i have given the last payment of 1 EMI on 30 june and had requested the bank to give sum time for a month to clear out the 1 more EMI for the current month, but the people have been very harsh, they have litrelly used the words like i[censored] have a girls at ure place you can earn money out of them and repay the banks, i have certain recordings of the conversations which can be produced to you when required, the bank has been sending 2 to 3 persons togather for collection at 7 am and even at times at arnd 9.30 pm also, it becomes very difficult for my wife to handle this and she gets scared when the people who come for collection come and speak very rudely, the bank has been very erogent in speaking, we have been dealing with several other banks too but hav not faced such issue with any bank but kotak mahindra people just use abusive languages and keep giving us threats of picking us up from the house and all pls try and get some solution for this .
we agree that the payment has been delayed but we have till date never said no that we will not clear the dues we have just ask for few days but they are not ready to cooperate, today is 18 july and since morning they have asked 2 people to sit in the building and now pressurising my wife to take both the people at our residence till we dont make the payment, my wife is pregnent by 5 months and still they keep pressurising her all the time, how do we cop up with such issues, now they want to talk to several people in the people in the building and want to make a big scene .we are also wanting to lodge a complaint against them in our local police station .
my persoanal loan agreement number CSG - 1361977
My pending 2 emi - Rs.1, 26, 844/- ( Rs.63422/- each )
anyhow the payment will be cleared in few days but we want would like you people to have a thought on these kind of worst behaviours that a common man faces from such people
to be more specific the people who have been very abusive and threatening are
1. RITU - MOB NUM - [protected]
2. DILIP PATIL - [protected]
3. MUKESH - num not available
4. SANDEEP SAWANT - [protected] ( this person specifically has given threts to pick up from house and we will not be found by anyone this were the words from him )
nehal chheda