[Resolved]  Samsung / 29" Flat Tv — Problem with TV - No response from Customer CARE

I had purchased a 29" Flat TV around 2 years back. Around a month ago, it developed a problem wherein we could not view the picture but could only hear the sound. We logged a complaint at the call centre post which an engineer came and fixed the problem. However, the very next day, TV again was not working. We logged the compaint again and another engineer came. Again the problem was fixed but the same evening, TV was not working. In the process they also replaced two original parts of our TV which we don't know was even required or not. Post that we have been consistenly calling customer care but there is no response except for false promises that someone will revert. Its more than a month since we have been following up but our TV has not been repaired. We have also written couple of emails but of no response. What is sad is the "We dont care attitude" of the Customer care who doesn't even make us talk to some senior executive. Its really sad to see the poor after sales services of Samsung.