Samsung Ac 1. 5 Ton — wrong recommendation by samsung for pipe for a/c | |||
I am very dissappointed with the service I have been provided for the 1.5 split a/c. When I bought my machine 2 years back, aluminimum pipe was installed from Samsung. Today I am told Alluminium pipe never works over 1 year and u need to replace it to Copper pipe. Why has SAMSUNG initially installed such a low quality pipe which causes such problems. After 4 visits from Samsung service staff & 1 week of trouble this was figured out. Now i need to break my wall as the pipe was concealed. I have already paid 4000/- , as teh engineers thought it was a gas problem. Now I need to pay extra 5000/- for New COPPER PIPE. Plus expenses for breaking, painting. Plus all the personal time & pain which has been put. Do get back to me with your views for the distressed customer Was this information helpful? | |||
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Samsung AC 1.5 ton — storing ice on front grill
I had purchased an a/c from Super Electronics Pvt.Ltd. vikas puri new delhi on 11-06-07, after doing the last service in the month of june08, the ac was not working good, and in the month of aug., the ice was storing on the front condensor of the ac. Now after complaning they told it was not our fualt, and they asked if there company engineer will come they will charge 1500/- + 280/- = 1780/- charges for there visit etc. I dont know what they had done while doing the last service, that the problem is coming within a month after service.