Samsung Authorized Service Center Gayatri Enterprises — Handset Replacement

Address:

Vadodara, Gujarat

I have purchased Samsung Galaxy S2 in the month of November 2011, which is still in warranty. I am having problem with its display as it was showing black spots in grey color background and battery draining issue in idle mode with minimu
m brightness also. So, i specified these problems to the authorized Samsung service center and they told that they will reset the software so that battery issue will get solved and change the display. But still there is same battery problem and the display which they had changed, it shows white and brown lines in grey color background, means that the problem is not solved, and now they are telling that they will have to submit my handset to Surat for further investigation since they cannot get the mistake which i told them, but i requested them that i want the handset to be replaced as its in warranty and i have paid full amount to the Samsung to purchase this handset so I want my handset perfect as per the value, but they denying that they cannot replace the handset. So i am very dissatisfied with the Samsung company service center. Waiting for your reply asap.