Samsung B7722 — New Mobile is not working

Address:Coimbatore, Tamil Nadu

Hii,

I bought a new samsung mobile phone B7722 on 07.04.2012 and I have attached the details below:

Dealer: HASH10 telecom Pvt. Ltd.
116, Madani Complex,
100ft. road, Coimbatore-12. Ph:[protected]
Invoice no: 71
date&time: 07.04.12 & 01.50PM.
IMEI no: [protected]
Amount: 10500INR

COMPLAINT: The mobile got repaired the same day on the purchase,
1. The Display button is not working and the display too.
2. My ears are paining while speaking on the handset.
3. The sound from the mobile is similar to china handset mobiles and irritating.

I contacted the Samsung customer care regarding this , and they did not respond properly and I demanded them to replace my mobile with a new one or else refund the amount paid. They told that the mobile problem is rectified and they can't replace me with a new mobile. I am not willing to take this mobile since it got too much repairs the very same day of purchase. So , plz render judgement and refund me the amount paid from the samsung company. I am totally disappointed with this mobile and the manufactured company.

Thanks in advance,
N. Manoharan
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Comments

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhileh.[protected]@partner.samsung.com
I have mailed you my contact details with which I purchased my mobile.

Coz, I don't like to expose my contact details here in this open forum.


Looking forward.
VERY URGENT
N.Manoharan.
[protected]@gmail.com
your email address is not receiving my email. Please provide with correct email address. I tried twice.
no reply from you yet. So, I am gonna file a suit on this issue in Consumer Court. No other way to solve this issue.

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