[Resolved]  Samsung — Fake Response

[protected] Forwarded message[protected]
From: Rahul Kauldhar <rahul.[protected]@gmail.com>
Date: Sat, Apr 25, 2009 at 4:56 PM
Subject: Re: Re: Poor Services (Samsung
To: support.[protected]@samsung.com



Dear Team,

I have been waiting for last 15 days...now Its over with my patient ions level.. ...
Resolve this ASAP.

it should be replaced by new oven on monday 27th april 2009
Compliant No.- [protected]
Jaypee Capital Service LTD
Rahul Kauldhar


On Sat, Apr 25, 2009 at 3:55 PM, SUPPORT INDIA <support.[protected]@samsung.com> wrote:

Dear Customer,



We heartily apologies for the inconvenience you are facing with Samsung product.



We are continuously following this issue with the concerned Branch Service Manager, we will update you the status accordingly as soon as possible. Please bear with us till then.



We can understand the time & energy you have spent to follow this issue. We appreciate your patience.



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.








------- Original Message -------
Sender : Rahul Kauldhar<rahul.[protected]@gmail.com>

Date : Apr 25, 2009 14:38 (GMT+09:00)
Title : Re: Poor Services (Samsung


Dear Team,
I am not getting a good response from your end...

Do this on priorty...otherwise will go to consumer court...









On Fri, Apr 24, 2009 at 5:39 PM, SUPPORT INDIA <support.[protected]@samsung.com> wrote:

Dear Customer,


Thank you for becoming a patron of Samsung product.


Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our concern department. Our concern person will get in touch with you shortly. Please bear with us till then.


For further assistance you may contact SAMSUNG Customer Contact Center at 3030 8282 or[protected]toll free).


Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.






------- Original Message -------
Sender : Rahul Kauldhar<rahul.[protected]@gmail.com>
Date : Apr 24, 2009 20:50 (GMT+09:00)
Title : Poor Services (Samsung


Poor Services
""This Pathetic Company
clear this matter or i'll go further...

https://www.consumercomplaints.in/my-complaints.htmlsamsung-c170809.html

check this link for more update







Poor Services
""This Pathetic Company won’t have a single part to be replaced in Oven.""

For last 12 days I m complaining about that oven is not working…and they said it requires time..

“I thought they stopped the production for this oven model”

But if the production of this model still running so why the hell they can’t repair oven?????

Compliant No.- [protected]


--
Regards
Rahul Kauldhar
Manager Admin & HR