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Samsung - free gift

 
3 Reviews
User
  aniket shinde
Samsung have announced a special diwali offer. I bought a 26 inches LCD from their dealer. Samsung ads states that A 50 movies DVD pack is free with the LCD. The Dealer says the free gift is not in stock.
What to do?
Complaint comments 2 Comments     Updated:
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on the 26th April, 08 i bought an automatic Samsung washing Machine from Bhajanlal & Co, Shillong which is a very reputed Electronic dealer(one of the biggest in Shillong). during that period there was a bihu offer prevalent all over north east under which on purchase of a samsung product you get a scratch card .on checking mine i won a Samsung C 140 mobile phone. after the formalities of filling up the form etc was completed i was given a customer counterfoil copy to keep with me and an assurance that i would be getting the Mobile phone in a few weeks time.the headquarters of Samsung North East is in Gauhati and shillong is 3 hours drive from Gauhati. but till today i am yet to get the phone despite my repeated visits to the shop from where i bought the washing machine.i have been told almost everytime that i go that it will take a day or two and this has been going on for nearly 20 days.i am pissed at the negligence of the dealer and the company too for harrasing me un-necessarily. i am contemplating going to court if i do not get it by saturday.
please help
 
on the 26th April, 08 i bought an automatic Samsung washing Machine from Bhajanlal & Co, Shillong which is a very reputed Electronic dealer(one of the biggest in Shillong). during that period there was a bihu offer prevalent all over north east under which on purchase of a samsung product you get a scratch card .on checking mine i won a Samsung C 140 mobile phone. after the formalities of filling up the form etc was completed i was given a customer counterfoil copy to keep with me and an assurance that i would be getting the Mobile phone in a few weeks time.the headquarters of Samsung North East is in Gauhati and shillong is 3 hours drive from Gauhati. but till today i am yet to get the phone despite my repeated visits to the shop from where i bought the washing machine.i have been told almost everytime that i go that it will take a day or two and this has been going on for nearly 20 days.i am pissed at the negligence of the dealer and the company too for harrasing me un-necessarily. i am contemplating going to court if i do not get it by saturday.
please help

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    Samsung - free gift