[Resolved] Samsung — extended pvr feature missing

Manoj Sachdev

from Bhopal, Madhya Pradesh

Address:

Indore, Madhya Pradesh

i am perchase a 3d led tv model ua40c7000wr
in 23 june 2010
i am calling samsung for demostration 10-15 times
but samsung executive not come in my house..
after 1 month i am sending a mail for using extended pvr function
next day samsung executive call me and he say this function is misprint in our website and function not available in india.
but i am see this feature samsung india website after buying a tv.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

melvynbenny

from Mysore, Karnataka

True the extended PVR function mentioned in the tech specification list of indian listed samsung televisions are false...though it appears on the feature list, it appears it is not a function available to the indian market. A poor job by samsung. Especially considering the cost of such televisions and competetors like LG coming up with features like time machine to solve this problem at a much more reasonable price.
Unfortunate that the personal video function is available abroad on samsung tvs and not in india.