Samsung — Complaint

Address:

Madhya Pradesh

Dear sir,
I have taken Samsung SIII phone from authorized Samsung dealer from DB City Mall, Bhopal worth rupees 29500/- last month on 08 July 2013. As soon as we came out of showroom after buying, it switched off of its own. We went back and representative said u would have pressed switched off button. Next day onwards the phone started behaving erratic. It used to switch off on its own and restarts again and again. We went to showroom and he sent us to service center. Service center fellow updated software and promised that it will not be repeated.
1.) 07 days it went well but after that again it started behaving the same. It switches off and restarts again on it s own.
2. )It hangs 100 times in a day.
3.) Now after one month, battery has also started behaving funny. After 2 hrs of charging, battery status increases only by 5 %.
Now u imagine after buying new phone we were standing at service center and still the problem exists. Now i want a solution that I do not want this phone and ill not recommend also anybody to take Samsung phone.
Kindly arrange some way so You take this phone back and give my money back as soon as possible.
Thanx
Dr Ashish Kalra