[Resolved]  Samsung Computer Monitor — monitor has developed white lines and black spots

Address:

West Delhi, Delhi

I bought a 22" LCD monitor (SyncMaster 2233)
The monitor was working properly for 4 to 5 months.
Suddenly white horizontal lines started appearing on screen within two days some lines turned black and round black spots started papering on screen and changed position from one spot to another
I made a complaint at Samsung service center but no one came to attend the complaint after repeated complaints everyday service engineer came after 5 days and told me that papering of lines is a common problem but black spots on all over the screen which keep on moving is because there is gas in the screen which might have developed bubbles but he has not attended such complaint till date.
I was told that the screen will be repaired or changed within 2 to 3 days but no action has been taken till date.
2 to 3 days turned to 10 to 15 to 20 business days.
Every time I called them they gave me the runaround; parts not available in store etc. Never came up with a concrete date for the exchange or repair
I highly doubt Samsung would do anything for my monitor or keep on giving me lame excuses every day.
I have been using Samsung products like LCD TV, refrigerator etc. and never faced any problem with the products till date this is for the first time I made a complaint but if the response of the company in attending the complaints is like that I will never buy Samsung products in my life and would also recommend not to buy products to my friends because of poor services they offer.
Avoid Samsung products as they do not come through on their warranty.