Samsung Corby Gt - B3410 — against service center

R.N yadav

from Mumbai, Maharashtra

Address:

Indore, Madhya Pradesh

Compliant against your service center M.S service .UG-4, onam plaza, A.B .road indore (M.P)

I have given my handset model .GT-B3140 by work order number 7820 on[protected]. To above service center i have not received my handset repaired till date . In the mean time i have telephoned them 20 to 25 times and contacted personally more then 4 times to them. They told me that one part is not available . I don't understood that y the above service center does not manage the part within 15 days . Today on[protected] i have contacted with them by telephone in the morning they call me in the evening to collect the repaired handset in the evening after waiting of half and hour they want to return me handset unrepaired . Plz look into the matter this is very unfortunate that the very poor services provided by your service center. There behaviour is also very rude.

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Comments

ucaitwade

from Gurgaon, Haryana

Samsung GT-B3410 — poore service

d.sir my samsung gt-b3410 mobile submit to prethamesh servises solapu (authorised service center for samsung)date[protected]. he work started on mobile on date[protected] but till he not give my mobile

singh51

from Gurgaon, Haryana

samsung/mobile model no.gt b3410 — complain again services center

Dear Sir
My name is Raj Anand. I am using samsung mobile whose modle no. is GT-B 3410.This is to inform you that I had some problem in my mobile,it was hanging and problem of restarting. So, I visit to A.K.Services Raja Bajar ,Aasiyana more bali road patna. I submit my mobile 04/07/2011 in A.K.Services (service center) they told me that they will change my motherboard. On 07/07/2011they gave me the mobile but there was another problem occurred Software of my mobile was not working properly than they again submit my mobile to resolve my problem on18/07/2011. Till my mobile is there, My work order no. is 11gp1823 Sir I request you to please pay attention to my word. I will be very thankful to you
Yours faithfully
Raj Anand
Mob no. [protected]

Samsung India Customer Care

from Pune, Maharashtra

Verified Support

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

Customer Satisfaction
Singh.[protected]@partner.samsung.com