[Resolved]  Samsung — DISSATISFIED WITH SAMSUNG PRODUCT

Address:

Ganjam, Odisha

From
Kailash Chandra Padhi
Tulasi Nagar 8th Lane ,P.O.Berhampur
Dist.Ganjam.Orissa
Mob.No.[protected]
[protected]@gmail.com
Dear Sir,
I purchased one split AC 1.5 from SHIVANI ELECTRONICS,BERHAMPUR on 13th april 2010 vide MODEL NO.-AS183VGA & SL.NO.-0122PPJ23001275. From then it gives cooling problem frequently. in last six month back the service center of this area took RS 4000/- to repair the out door unit. still then it continues the same problem. last month when i made a complain the service center persons attended and noticed me we couldn't fill the gas due to winter season. so again they filled gas.yesterday i.e 19.04.2012 i found a sound of gas leakage for that i informed the service center.instead of my repeated phone calls they made wrong commitments that we are going.
At the time of purchased the unit has not been installed properly & the gas pipe was fixed by making so many rounds & proper space is not maintained,due to which abnormal sound is coming & the above problem might have been occur. Hope my problem is rectified as soon as possible with out any charges as i am dissatisfied since 2 years with this product.