Samsung Dvd Player — poor service

My dvd player has been giving me problem since i have bought it. It sometimes automatically switches on to next track while playing video and sometimes the dvd stops and starts from the beginning. I complained this to samsung service centre in pathankot(punjab). They told me that it will be done in a day, but they have taken my dvd player for more than a week and they are delaying its delivery. Every time we call they say that it will be delivered in the evening, but nothing happens.
Please do the necessary.

AAKASH GUPTA
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I WAITED FOR SAMSUNG ENGINEER FOR DVD PLAYER FOR WHOLE DAY ON SATURDAY8.6.09 FOR REPAIRING THE DVD PLAYER. WHY.
i have purchase one DVD palyer sice last year some problem here the no any other local disc run here my DVD player model P 480



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