[Resolved]  Samsung — Earpiece not working

Address:Chennai, Tamil Nadu

I Bought a Samsung Galaxy Grand on 2nd March and within one month of purchase, earpiece has failed and estimate given by service provider is about Rs 5000.
Though the handset is covered under warranty, I am being charged for the cost - details enclosed.
Regards
R.Govindaraj
[protected]

----- Forwarded Message -----
From: HiTech Solutions <hitech.[protected]@gmail.com>
To: [protected]@yahoo.com
Cc: J PARAMESWARAN <j.[protected]@samsung.com>; J Boopeshkumar <j.[protected]@samsung.com>
Sent: Saturday, 6 April 2013 1:37 PM
Subject: Galaxy Grand Mobile Estimate Ragarding

Dear Sir,

This has reference to your complaint number [protected] Date: 05.04.2013 regarding the repair of your product Mobile, Model No GT-I9082 Bearing serial number RF1D20R9DWV.

As per our phone conversation I have enclosed screenshot of mobile and Estimate details for your information


--
With
Thanks & Regards,

Senthilkumar.S |
Hi-Tech Solutions (HHP)
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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Though I dont own a samsung mobile i have heard of numerous complaints about samsung galaxy grand mobiles from my friends / colleagues who are facing problems even with new instruments. I understand that they are being charged for service / defects despite the instrument being covered under warranty. Such experiences from others makes me hesitant to go for a samsung product

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