[Resolved]  Samsung Fridge Model 190l - Ra19fdlb — Defreezing very often !!! - Complaint # [protected]

Address:

Thane, Maharashtra

Dear Sir / Madam,

This refers to the subject mentioned above.

I hereby lodge my STRONGEST COMPLAINT for the above mentioned Fridge! Today once again the same problem have started - Defreezing !!!!

I have been running from pillar to post since I bought this Fridge in last April-11 from my nearest "Next Showroom" in Dombivli East (Contact Person Mr. Chand - Mobile No. [protected]) vide their Invoice No. 00876 dtd. 06.04.2011.

Since then I have lodged many complaints on the dates of 17th, 18th Aug., 3rd Sep., 22nd Oct-11 etc. etc.. You may please check my subject mentioned complaint number wherein you will find all the records of my complaints of this Fridge !!

I have strongly asked several times to the Shop for the replacement this Fridge with a better one but in vain. Your authorized Service Agent have never been cooperative and also tries not to take my signature every time giving excuses that they got the call directly from office hence could not collect the log sheet, when they service this Fridge !

Now i have exhausted my limited patience. I therefore, decided to once again lodge my complaint and request you to replace the Fridge at the earliest.

Thanks & Regards,

P A Kutty
Mobile : [protected]