[Resolved]  Samsung - Fridge Model No. Rt - 23 — NOT COOLING

Address:South 24 Parganas, West Bengal

DEAR SIRS,

DATE OF PURCHASE: 04.04.2006 - BP NO.[protected] DTD 20.06.2010.

I would rqst immdte necessary action rgding my complaint.

I am very sorry to infm you that every year (frm 2008) my fridge having this problem
and every year I am paying money to your service centre M/s. Vision Cool Services.

I hope you will take immdte necessary action in this matter.

Tks & Rgds,
D. Pratheep
Tel: [protected]
Email: [protected]@samuderaindia.com
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Aug 13, 2020
Complaint marked as Resolved 
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refrigerator RT 23 — no cooling

I have registred my complaint no [protected] IN THE NAME OF MY WIFE RITA MEHTA on11th-09 july at 13.30, your engg Mr Chauhan visited on13th july -09 at 19.00 as per your engg that refrigertor compresser not working, in this conditition freez will go to workshop.
On 14th july-09climax inida manimajra (your auth workshop ) lifted for repair against ESMS claim No [protected]dt 14th july at 20.00 pm
since 14th july till now i have doing phone calls to you(on ph-[protected] ) and also at climax india from my phone(spoken to MS sunita, superviser Mr. Shidharth etc . they have given std ans. that checking is going on but sudenly on18th july Mr, Vijay Kumar sharma of Climax India said we are not having COMPRESSER IN STOCK AS SOON AS WE RECIVE WE WILL DO REPAIR.
TILL NOW ( 15.30 PM THEY HAVE NOT RECIVED THE COMPRESSER)
PL DO THE NEED FULL ON URGENT BASSIS FOR REPAIR .
REGARDS,
KULDIP KUMAR MEHTA
refrigerator

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