[Resolved]  Samsung Fully Automatic Washing Machine Model No. Wa82vsl — after 3 days also no one has come for demo

Address:

Tamil Nadu

We have purchased a samsung fully automatic washing machine model no WA82VSL from SARAVANA STORES Shanmugam road ,West Tambaram,chennai.,on the 11th of july 2010 we were told by the sales person in the shop that machine will be send tommorow ( but the machine was send on the 13th july afternoon only) and a person from the company will come for the demo with in 48 hrs of the delivery but we feel very sorry to inform that it is more than 72 hrs ( 3 days ) and no one has turned up so far.we have not purchased the machine to do puja but thinking that it will be of great help in our daily busy routine work pressure but company people just interested in the volume of sales and income and think that job is over and doesn't seem to realise the problems of the customers.We have been calling for the demo person to the shop they say we have forwarded the delivery information to the company but we called the company on ph.no.30308282 on 15th july and we were given a complaint no.[protected] and were told that demo person will come tommorow but the today is 16th july no one has turned up so far it is 8.30pm.WE HOPE SOMEONE WILL ATTEND TO US BY 17TH JULY MORNING OR WE MIGHT HAVE TO RETURN THE MACHINE WHICH WE ARE UNABLE TO USE.

s.anandan [protected]