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SAMSUNG GALAXY i5801

SAMSUNG GALAXY i5801
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2 Reviews
  Chandresh Patel on Jul 26, 2012

NOT WORKING PROPERLY

I had purchased a Samsung Galaxy i5801 mobile on December 2011 from a registered shop at Junagadh.Suddenly, in the first week of January 2012, it has stopped functioning.After taking it to the authorised service centre of samsung at Junagadh, they had informed that there may be a Battery Problem or short circuit in mother board and needs repair of Rs.5000 even after paying this we are not sure to say that your problem will be clear. On again taking the mobile alongwith the original bill of purchase, showing that it is under warranty for one year, they have reduced the repair estimation and said that i have to pay Rs.3000.On again informing that i should be given free service they are still insisting for acceptance of Rs.3000 for which i am not convinced.I have been handling the phone very carefully and i should be given free service under warranty.I shall forward the mail correspondence after receiving your reply.
1 Comment

Comments

Jul 30, 2012 by
samsung c
 
Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.j@partner.samsung.com

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