Samsung Galaxy Note — Non-replacement of device | |||
I purchased a Samsung Galaxy Note from Croma, Mumbai with great expectations but my excitement soon turned into disappointment. My phone crashed and refused to start within 3 days from date of purchase. Further disappointment with Samsung's refusal to replace the defective piece. In spite of repeated follow up with Samsung, I have not been assured of any definite answer and I don't want a repaired phone. Was this information helpful? | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
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Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our concern department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com