Samsung Galaxy Note N7000 — poor product quality and poor customer service

Address:

Mumbai Suburban, Maharashtra

Hi, I bought the samsung note in 1st week of december 2011. It got hanged yesterday and often gets rerebooted. I went to the the service center located at santacruz west, khira nagar, S.V. Road. the day before at 8 and came to know from the board outside that the store remains popen from 10-7. I again went there at
6:30 pm and saw that the store was closed. When I asked the security person outside the store he said they only accept customers before 6. When I asked to call the manager Mr. Matthew told me that there were no engineers to attend my call. He find even had courtesy to ask me the problem faced by me. This was very rude. He asked me come back the next day. It seems my time dint had any value . This was a very very bad experience from the product and the service. When I called the customer care to complaint about this, they gave me the same answer to come back the other day. They said a technical team would call me which until now has not happened. I regret myself buying a Samsung product .