[Resolved] Samsung (Galaxy S Plus) — defected Set Sold By SAMSUNG

gvsingh2210

from Bathinda, Punjab

Address:

Haryana

Dear Sir/madam

i m purchasing a Samsung GALAXY s plus model from fancy mobiles Hisar Haryana on 14.10.2011 it got problem on 28.10.2011 the i submitted it into care center ( S.R. Mobiles) Auth Service centre Samsung and the give me on 03.11.2011 due to non avelibility of parts . in that mean time i arrange friends's mobile but it got again problem on 05.11.2011 and they unable to solute problem . i want my set as well as new nt want repaired set at all .

they agree to repair but not sure for correct working and ask me plz come back if dont work

scan copy of bill and job sheet attached

+2 photos

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Aug 13, 2020

Complaint marked as Resolved

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Samsung India Customer Care

from Pune, Maharashtra

Verified Support

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our concern department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com