Samsung Galaxy S Plus I9001 — complaint for refund of money | |||
Sir i have submited my complaint against samsung galaxy s plus i9001 on 8 march . yesterday i got a cal from service centre stated that we cant refund your money i[censored] want give your mobile for repair . last time when i showed my mobile in the service centre gandhipuram coimbatore to manager ( Mr rajendran prasad ) he told your mobile is having hardware problem that cannot be repaired, according to samsung company rules if mobile is having defect in hardware we wil provide refund , but now he is changing his words. sir they trying to fool us. this is the worst product i have seen , they are providing defected product to customer , because no new mobile wil show battery charge , auto shut off , camera ( black display) within 10 days of purchase, such a big company but they are making customer fool by providing defected products. Was this information helpful? | |||
 4 Comments | |||
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my contact no. [protected] ... sir please give a satisfactory solution to my problem .
Dear Customer,
Greetings of the day !
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
Greetings of the day !
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
Sir why are you trying to fool us ???????? why you are not giving an appropriate solution
to problem ?????? In this way itself you wil extend the problem for months & years but its truely very bad on your part & your company too. its just a way of cheating the customers by selling defective piece in market .samsung company is realy having a bad name all because of these mischiefs.
to problem ?????? In this way itself you wil extend the problem for months & years but its truely very bad on your part & your company too. its just a way of cheating the customers by selling defective piece in market .samsung company is realy having a bad name all because of these mischiefs.
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Greetings of the day !
Thank you for becoming a patron of Samsung product and writing to us
In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com