Samsung Galaxy S3 Mobile — received defect and illegal product

Address:

Bangalore, Karnataka

Dear Sir

This is Prabhushetty .. I have booked the Samsung galaxy s3 online with Samsung estore on may 20th night and order number is 1131141. Received mobile on 22nd may evening. After receiving , checked box at night 10pm, its not having below things on the box.

1)IMEI number on the box,
2)bar code,
3) manufacture name,
4)year,
5)color of mobile and
6)content of box.
and
also inside box ear phone is not exist.

again I gone ahead with phone by operating then found its defect product as its getting over heat and battery drain in 30-35 min.

I have visited the service center and they also observed over heat and battery drain. Now problem from past neither i can use nor buy new after paying 26000 rupee.

BILL NO: BLRON[protected]
Oder NO:1131141

Please guide me how to get refund and take action agaist them.

Samsung Estore is handling by Savex Computer address is below:

SAVEX Computers ltd
No 8
mote chambers
9 millers road
Bangalore 560052