[Resolved]  Samsung Galaxy Tab 2 P3100 — Promo Offer not provided

Address:Ghaziabad, Uttar Pradesh

On 11-Aug-2012 I bought a Samsung Tab 2 P3100 with IMEI number- [protected]/01. I tried getting the promo offer of free bluetooth headset by registering on their website. The site said the offer is not available on the given IMEI number without giving any further reason for it. I received two emails from [protected]@samsungpromo.in following my online registration trials, asking for IMEI number, date of purchase, Name & scanned copy of the bill to avail the offer. I sent the same promptly. However, they replied back asking me to send "correct format of scanned copy" of bill. I re-sent the PDF document I provided earlier. Afterwards I have not heard anything from them yet and it is over a month now.

All help on this will be appreciated.
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Aug 13, 2020
Complaint marked as Resolved 
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On 05th Feb 2013 I bought a Samsung Tab 2 P3100 with IMEI number- 854795/05/426782/5. I tried getting the promo offer of free blue-tooth headset by registering on their website. The site said the offer is available on the given IMEI number . Afterwards they send me mail " Thank you for sharing your Samsung Tab 2 purchase details. We have received your shipping address & Invoice copy. Your gift will be dispatched soon. " mail dated 12th March 2013. when i send them the reminder mail on 03rd April 2013, they given answer of my reminder mail on 07th April " Sorry for the inconvenience but your claim is already approved and it is already under process so please wait for sometime for the delivery.". Till today ( 22nd June 2013 i am not getting my gift and
I have not heard anything from them yet and it is over 2 months now.

IMEI number - 854795/05/426782/5
On 05th Feb 2013 I bought a Samsung Tab 2 P3100 with IMEI number- 854795/05/426782/5. I tried getting the promo offer of free blue-tooth headset by registering on their website. The site said the offer is available on the given IMEI number . Afterwards they send me mail " Thank you for sharing your Samsung Tab 2 purchase details. We have received your shipping address & Invoice copy. Your gift will be dispatched soon. " mail dated 12th March 2013. when i send them the reminder mail on 03rd April 2013, they given answer of my reminder mail on 07th April " Sorry for the inconvenience but your claim is already approved and it is already under process so please wait for sometime for the delivery.". Till today ( 22nd June 2013 i am not getting my gift and
I have not heard anything from them yet and it is over 2 months now.

IMEI number - 854795/05/426782/5

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