[Resolved]  Samsung — rude behaviour of customer care representative and delay in mobile phone repairing

Address:

Kamrup, Assam

I had bought a samsung mobile on B3410 on 13/01/2010. The phone used to get switched off on it's own.
Then i visited the samsung service center BIR ELECTRONICS, G.S ROAD, CHRISTIANBASTI, GHY-5.
The representative over there said that it would take two days for repairing the mobile.
After two days i went there and collected my mobile. After using my mobile for two hours, the problem continues.
when i went back again to the service centre the service representative name ARIF was quite arrogant in talking with me...
He didn't have any manners to talk.. Then when i asked when is my mobile going to be repaired, he was quite rude towards me. i can never tolerate this kind o[censored]ncivilised behaviour of a customer care person.
I want my mobile to be repaired as soon as possible and i want that some actions should be taken against the customer support representative as i earlier mentioned

Thanking you,
DEEPJYOTI PATHAK
E:mail- [protected]@gmail.com