Samsung Harddisk — pathetic customer service

My harddisk got crashed then I submitted my harddisk and i got the replacment but the replace harddisk was also not working properly. Then i again subitted my harddisk on sept 13th '08.

The lady named Sunita negi collected it and told me to collect on sept 17th '08.
When i callled on sept 17th '08, for the confirmation of the time of reciving time of harddisk, the person named mukut told that harddisk has not arrived then i asked him to transfer to the manager named rana. Rana told me that you can pick your harddsik withing another 3 or 4 days..
But when i called them after 3 days they are saying the same thing..
then i talked to the ASM but he is also giving me the excuses.

Customer care service is very bad. they never suppose to pick my calls even.

I had some urgent work to do but because of those people I could not able to complete my urgent work. who will be responsible for this. my work order number is 1778.
I would highly appreciat it you people pay any sort of attention regarding this.

Furthermore, the person in the servic center suport at Nehru Place with whom I had conversation is so pathetic and meaningless I can't expalin you. I have a suggestion to people to make them educate before sending them floor.


Regard

Vijoy Prakash Sharma.


contact me -[protected]