[Resolved]  Samsung India Pvt. Ltd. — LCD REPLACEMENT

Address:

Uttar Pradesh

To,
The Head – Customer Service,
Samsung India electronic Pvt Ltd.
Customer Care Division,
6& 7th floor, Ifci Tower, 61, Nehru Palace,
New Delhi -110019


Sub:- Compliant for poor product, Poor Service.

Dear Sir / Madam,

I had purchased a Samsung LCD Model LA26B350F1LXL on 18th March 2010 and I faced multiple problems. The brief description of problems is as under:

1. My LCD stopped working on 06th September 2010. I registered a complaint on 07th September 2010.
2. I registered a compliant on 17th July 2009 11:40 a.m. and received Compliant Number - BP No: [protected]
3. After that I received a call from Samsung that they will replace myn LCD but after making about 10 to 15 calls between 07th September to 22nd September to get my LCD issue resolved
4. But its not done yet and Customer care are just telling me that they will arrange a technical team call back. But all in vein.
I think you will look into this matter.

Yours Truly,


Rajeev Kataria
Contact No.:- [protected]