[Resolved] Samsung Lcd La32c450 — NO PICTURE | |||
I ZAKIRYA ATTAR RESIDENSE @ BELGAUM KARNATAKA INDIA. I HAD PURCHASE A SAMSUNG LCD TV 32" ON 20/12/2011 FROM THE AUTHORSIED DEALER EAGLE ELECTRONICS. JUST AFTER 22 DAYS THE PICTURE IS NOT COMING.I CALL UP THE AUTHROSIED SAMSUNG SERVICE CENTRE.THERE ENGR HAS CAME WITH TWO HOURS AND CHECKED THE TV AND HE FOUND THE DEFECT WITH LCD PANEL.I ASK HIM WHAT IS THE QUALITY PROVIDING BY SAMSUNG JUST AFTER 22 DAYS THE PANEL WILL GET FAIL. THEN HOW CAN WE TRUST THE LCD WILL RUN FOR LONG PERIOD.WITHIN A MONTH SO MAJOR DEFECT WHAT IS THE QUALITY SAMSUNG IS MANTAINING.I AM FULL UPSET WITH THE PRODUCT.AFTER INVESTING RS2800/- FOR A BRANDED COMPANY I AM GETTING THIS TYPE OF QUALITY THE IT WAS BETTER TO GO WITH SONY.I WAS USE SONY FOR LAST 4 YEARS I DID.NT GET ANY PROBLEM THINKING THE SAME I WAS PURCHASE THE SAMSUNG BUT MY DISSION WAS WRONG. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Customer,
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
I Zakirya Attar. I really Thanks to all samsung teams who has coordinate to solve my problem.
The Samsung company has Replaced the full set of LCD TV.I Really Thanks to them.This is first company i my life which they have taken step so fast.In future i will buy only samsung product and i suggested my near & dears to go for Samsung Product.
Thanks Samsung Team
Thanks a lot for your support.
The Samsung company has Replaced the full set of LCD TV.I Really Thanks to them.This is first company i my life which they have taken step so fast.In future i will buy only samsung product and i suggested my near & dears to go for Samsung Product.
Thanks Samsung Team
Thanks a lot for your support.
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