[Resolved]  Samsung / Lcd Le 26b450 (26") — Display not coming

Address:

Tamil Nadu

I have purchased the above model TV from VASANTH & CO, Chennai in Oct-2009 for Rs.22,700/- and was using this product with full care.

In fact my usage is average maximum 6 to 7 hours per day and the warranty was for 12 months; however recently in Dec-2011 one day the screen has suddenly turned to not clear view with only audio without any video.

when called for customer care service a person visited and without checking for the problem mentioned by seeing the problem that I need to replace my panel and it will cost me around Rs.17,250/- how can the company think that for repairs a consumer will pay 80% of the cost after such a short term problem.