[Resolved]  Samsung Lcd Monitor — manufacturing defect

Address:Aligarh, Uttar Pradesh

Dear Sir,

I purchesed a Samsung LCD Monitor B2030 S/n.0012HPGB104807 which manufactured january 2011. the monitor have showing a after 10 month.I sent complant to retailor or dealor but they have no response then I sent my complant to you. Pl. take N.a................ Sushil Kumar Dwivedi.................. Election Office (Police) Disst.Aligarh
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Aug 13, 2020
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Samsung — Defective LCD Monitor

I happened to purchase 2 months before a Samsung LCD Moniter Synchmaster 2033 (20 inches) within a fortnight problems started with it as it used to display no cable connected even if everything was fine. I called up service center and they said they will replace the defective part, it has been a month till no response from them, I am really fed up and realise made a mistake by selecting Samsung, in addition it has caused me a lot of mental agoney of having to call up and wait for favourable response.

Please suggest what do I need to do, I have few records of the chat I had with their customer service staff.

Regards,
Pavan
[protected]
Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .


Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
Dear customer
Greetings of the day !!

Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority



Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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