Samsung Lcd — NO action on complaints

Address:

Gautam Buddha Nagar, Uttar Pradesh

My LCD TV which is just 20 months old started giving inverted image. On 13 Sep, I made first complaint at call center at 1100hrs. I was told, service center person will come and make visit by 2000hrs the same evening. Then again I called up on 14 Sep. I was told that some will visit by 1430 hrs. Since then I have been calling Samsung call center and speaking to supervisor who only rattle out same story like parrots with NO ACTION. Even today i.e. 17 Sept, I spoke to a supervisor named Vivek who like a good call center person only has promised to forward my complaint to service center.
The services of Samsung appear to be worst than GOVERNMENT OFFICES.
I will strongly recommend to every person I know NOT to buy Samsung products.
I have only wasted man hours calling and waiting for service person from Samsung at home.
Prashant Gupta
1492, sect 29
Park View apartments
NOIDA