Samsung Lcd Tv — poor quality and service

LCD TV — poor services

had purchase a 32" LCD from alang ispat co, samudra sales at jamnagar, however within a week my remote got broken and i requested the vendor to replace the set, the price quoted as Rs 950/- and was said to be given by me on the supply of the remote set. However after few days the quoted amount was increased by a few hundred rupees to 1200/- and inspite of this now it has been 10-12 days and still the remote has not been delivered. It is indeed apalling behaviour on the part of the sevice provider and that too of such a reputed company.

Samsung TV — Very Poor Service

I have purchased a Samsung TV from a leading a shop in Kochi few months back. But the remote was misplaced/lost somewhere else. So I want a new remote and approached the dealer..He advised me to contact the Samsung company outlet to get the remote. Accordingly I call them and explained the matter. They told me to come directly. When I came there, they told me that there is no remote with them. I request them to know the remote number. But they don't know/no time to search the number. And again they advised me to contact service department, which is in kadavanthra, when i call them they told me to come directly..When I reached there, their answer was quiet different. ""THEY HAVE NO STAFF TO SEARCH THE SERIAL NUMBER OF THE REMOTE'''''

Note : If you want to purchase any items, one call is enough...but for service customers are like beggers.

I have lodged complaint against my T.V. on 11-2-10 complaint no is [protected].Engg.come my home on 17-2-10. He told me change the part of t.v. is E.S.T.He carry the t.v. kit alongwith for complaint centre. After passed many days I have many connect head office. On 15-3-10 Engg.come my home with T.V. kit but my TV is dead not working condition, before my complaint t.v. working condition only complaint is T.V. photo is not natural performece. I hope solve my pro blem neither I approach consumer court for justice.

Samsung Lcd — Poor Service

I have bought a LCD of Samsung and Snehanjali electronics has promissed to delivery for evening but nither he deliver on that day also
LCD Recieved on next day in evening after taking personal followup and it was painfull LCD did not install on that day again waited for
insatalltion but no response form there. SO IT MY REQUEST PLEASE DONT PURCHASE ANY ITEMS FORM THERE BECAUSE IT RESPONS IS
VERY POOR THEY HAVE INTREST ONLY ORDER NOT IN SERVICE. AT BOISAR BRNACH

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

Please go through the brochure/bills/receipts for any terms and conditions.You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]