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SAMSUNG LCD TV
 
2 Reviews
  bb_2012 on May 29, 2012

TV broke down a month after warranty period expired

I purchased s new Samsung LCD TV on the 2nd of April 2011. The TV broke down on the 25th of May 2012, just a month after the warranty period expired. The company's repairman advised me to replace a component that costs almost as much a new TV. A TV being a consumer durable should last for more than 13 months. This case seems to show that the TV was designed to last only for the warranty period.
1 Comment

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Jun 1, 2012 by
samsungin
 
Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. Please share your contact details and complaint no. (if any). Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to beer with us till then.


Thanking and assuring you for best services always.

Regards
Samsung Team

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    West Bengal
    India

    Category: TVs

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