Samsung - Led — LINES ACROSS THE SCREEN

Address:Thiruvananthapuram, Kerala

33 inch LED was purchased on 4th Nov 2011 from Ernakulam.
The same was installed at my new renovated house on 4th Jan 2012.
With in 45 days the complaint started - Lines across the Screen

The same was reported the Dealer.
His service engineer called and heard the complaint.
No response after that

The complaint was given to your service center as per Reg No.[protected].
The person promised that the complaint will be met with in 12 hours
4 Days over.

If the system not replaced with in 48 hours, I will lodge Complaint in OMBUDSMAN & KERALA CONSUMER COURT.

REQUEST YOU TO BEHAVE WITH BUSINESS / SERVICE MENTALITY.

Contact No[protected]

Regards
Jesudhas
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information