[Resolved] Samsung Led Tv 32 Inch — panel problem | |||
Dear Sir, This is zeenath m.a from thrissur kerala i had bought samsung led tv 32 inch from Lulu center Qatar and transported to Kerala. After two weeks from installing it was seen problem with screen from then still now the complaint is not rectified . Two times service man has visited and identified that the problem is with panel and it has to be changed. But still now the panel has not been changed . And these service center has no response to us.Each time when i call i had to explain about my complaint no and details, but there would be no response from their side. Now it is nearly five months after i purchased tv. Ater mailing this complaint i would just wait for two days for the response, then i would go for consumer court with my problem. thanku Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com