[Resolved]  Samsung — led tv

Address:Gujarat

MY LED TV 40" NOT WORKING PROPERLY. FOLT IN POWER SUPPLY. I AM IN RAJKOT CITY. MY CELL NO IS [protected]. I DON'T KNOW THE ADDRESS OF SAMSUNG SERVICE CENTER. I WANT PAID SERVICE.
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Dec 7, 2016
Complaint marked as Resolved 
Verified Support
Mar 06, 2013
Samsung India Customer Care's response
We regret the inconvenience caused. We will have a representative contact you shortly.
Complaint comments 

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call ( your city code[protected] samsung call center no) 9.00A.M- 7.00A.M week days.
I bought a samaung led TV in the month of nov.2013 from gulati plaza, jabalpur. & in month of march2015 my TV set is shutdown.Then I call to my dealer & He summit my complain to toll free no.The TV mechanic of your company visit to my place.he told me your LED Pannel was gone. the pannel cost is about Rs. 8120/-I bought the TV only the RS.13000/-.so please find the right solution on this issue.
We have taken Samsung LED TV (32") in NOV-2013., warranty period of TV was 1 year. In the month of 27-May-2014 it was not working properly due to failure of panel inside it. so as it was under warranty period they have replaced the panel. but again the same problem has occured now i.e the panel was again failed. the same problem is repeated., now they are saying that your product is not under warranty period. my issue is that they have replaced the panel only and the problem again now is wit the the replaced panel only.. from may-2014, from that period till now it is only 10months., but the warranty of the panel will be till 27-may-2015. the company has to replace the panel under the warranty conditions only but they are not doing it so.. so please help us regarding this issue..

Thanks & regards

Vathsala kumari..

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