[Resolved]  Samsung LED TV — INTERNATIONAL WARRANTY APPLICABLE FOR LED BOUGHT FROM THAILAND AND USING IN INDIA OR NOT

Address:

Surat, Gujarat

samsund LED TV – Model No. UA40D5500RRXXT / SERIAL NO. LDB53DCB900404 -

I have purchased the said LED TV from Bangkok ( Thailand ) on 20-Oct-2011 from INDRA SOUND shop in INDRA SQUARE MARKET there. I have brought the TV to INDIA for use at my home.
It has been informed to me by the shop owner that international warranty is applicable on the said LED TV in india also.

Now after 3 months from purchasing this TV I am facing a problem of one big horizontal Black lining on screen covering 15% of total screen area as not visible. I have enquired at local service center in INDIA at SURAT, and it is informed to me that INTERNATIONAL WARRANTY in india is not applicable for Samsung products purchased from THAILAND.

I want to have confirmation as to warranty is applicable in india or not ? and how to proceed forward for resolution of the same through Samsung ?

Thanks

Vijay Bhatti
M - [protected]