[Resolved]  Samsung / Led Tv Ua46d6000srm — led tv not working

Address:Lucknow, Uttar Pradesh

i have bought samsung LED tv UA46D6000SRM about 4 months ago and its not working and have complaint about 10 days ago nothing have been done by now and there are making irrational excuses .And there is one more issue they are calling us to service center where as the services for this product are to be given onsite ... if samsung cant give onsite service then why to give such commitment.

i want it to be replaced or refund my money rather than repaired as soon as possible as it has already been delayed for too long.



bought from : Chiragdeep Video and Audio Pvt Ltd Murari Nagar Faizabad Road, Lucknow
date of purchase: 24 October 2011
invoice number : P/11-12/S/1246
name : Gaurav Singh



thanx and regard
gaurav singh
mobile :[protected]
email: [protected]@gmail.com
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Mar 06, 2012
Samsung India Customer Care's response
Hi Gaurav

Thank you for your feedback, as per our support team refund has been approved to you. Please share any other complaint or feedback if any, we will be glad to help you.

Regards
Samsung Team
Complaint comments 

Comments

Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

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