[Resolved]  Samsung Mobile — no refund from last 3 months

i have baught a samsung mobile phone modle s8003 on 19/07/2009. whoes touch screen stop working and i submit my complaint in GNH TELECOM NOIDA on 10/09/2009 . they told me that its touch screen need to be change and it will take a week to repair. after a week when i went to service center they inform me that they dont have the part and you mobil cost will be refund. and for this you have to talk to our servise area manager Mr. Manav dham he will look after it . since then he is just making excuses only that it will take only a week or so but fom last 3 months he is making fool of me. So please guide me what to do and how to get my money back.
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Aug 14, 2020
Complaint marked as Resolved 
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