[Resolved]  Samsung Mobile — Service Issue

i had bought my mobile 4 months ago i.e. samsung s3500 and it is always get hang, due to this i have faced a lot of problems.
some time its music player get hanged, some time during calling and also during web accessing.
so i want to change my mobile is it possible if yes then please give me a brief procedure so that i can change this mobile.
still it is in warranty period.

MY NAME IS PRATYUSH VEER,I HAVE PURCHASED SAMSUNG MORION SCH-B-319 MOBILE ON 28/10/2009,
THEN AFTER I MONTH I STARTED GETTING COMPLAINS ,WHEN I WAS DOING OUTGOING CALLS THAT THE PERSON CAN'T LISTEN TO ME PROPERLY,I THOUGH THAT IT'S NETWORK PROBLEM OF TATA,BUT THEN WHEN THE PROBLEM, INCREASED ,I TOOK THE PHONE TO SAMSUNG SERVICE CENTRE ON 22ND FEB.2010,IN BARODA AT P.R.S.SERVICES,5,SAMIPYA FLATS,OPP.WELCOME FLATS,VADODARA,MY WORK ORDER NO. IS:WA[protected],THERE I WAS BEEN TOLD IT'S SOFTWARE HAS TO BE UPDATED,ON 24TH FEB.2010,I GOT CALL TO TAKE MY MOBILE BACK AS IT'S REPAIRED.
FIRSTLY INSTANT SIGN WAS TAKEN ON MY CUSTOMER COPY WAS TAKEN BACK BY THERE EXECUTIVE.I WAS SHOCKED TO SEE MY MOBILE'S DISPLAY WAS IN A VERY BAD SHAPE, AND ALSO THERE WERE SCRATHCHES ON MY DISPLAY SCREEN,I TOLD THEM THAT BY MISTAKE THEY HAVE EXCHANGED MY DISPLAY TO SOME OTHER CUSTOMER, THE LADY THERE WHO TOOK MY MOBILE AT THE TIME WHEN I SUBMITTEDE MY MOBILE CONFIRMED TO ME IT'S ENGINEER'S MISTAKE, BUT THE OTHER LADY, STARTED MISBEHAVING AND SHOUTING ON ME THAT ALL THIS ACTIVITY IS NOT HAPPENING AT THERE SERVICE STATION.MOREOVER SHE WAS NOT INTERESTED TO RETURN MY CUSTOMER COPY ALSO,WHICH I FOUGHT AND TOOK IT'S XEROX COPY FOR MY RECORDS.
PL. PROVIDE ME JUSTICE THAT HOW MY DISPLAY WAS CHANGED AND HOW DISPLAY IS NOT CRYSTAL CLEAR AFTER SERVICE AS IT'S A FREE SERVICE.
I'M VERY UNHAPPY WITH THE MISBEHAVIOUR OF YOUR SAMSUNG SERVICE CENTRE OF P.R.S SERVICE.

PRATYUSH VEER,M:[protected]
PL. PROVIDE ME JUSTICE ,

yes i too have a problem with this service center in chd sector-22...
there way of talking is also very bad, ...
and also they dont provide proper service to the customers... there way of dealing is also very bad...

MY NAME IS RAGHIB JAMAL I HAVE PURCHASE MOBILE NO J 800, I.M.E.I.NO.[protected] IN RS 7000/ FROM M/S KUNAL COMMMUNICATION G.F BALDEV PLAZA GPRAKHPUR ON DATED 15/06/09 JUST AFTER WITHIN ONE MONTH OUR MOBILE WAS GETTING HANG PROBLEM THEN I CONTACT YOUR SERVICE CENTRE GORAKHPUR THEY TOLD ME THAT MOTHER BORD WILL BE REPLACE & REQUIRE MONY RS 2700/ AFTER SO MANY REQUEST FROM YOR RETAIL DEALER RECEIVED MOBILE & RETURN ME AFTER 40 DAYS I USE IT FEW DAYS ONCE AGAIN I GOT SAME PROBLEM & I REPEATED COMPLAIN THEN THEY TOLD ME THEY DONT HAVE MOTHER BORD & YOUR MOBILE WILL GOES TO DELHI OFFICE ONCE AGAIN I SUBMITTED MY SET TO SERVICE CENTRE AFTER 3 MONTH I GOT SET IN VERY POOR CONDITION OUR WAS REPLACED BY OLD BATTERY HOWEVER BEFORE 3 MONTH MY SET AGAIN SAME CONDITION I CONTACT SEVICE CENTRE OF BENAJHABAR KANPUR WERE THEY SAYS ME THROW IT & WE WILL NOT INTERTAIN IT INTO WARANTE IF GIVE ME RS 4250/ IT WILL BE REPAIREABLE SO I TAKE BACK MY SET & DROPED TO IN BOX ( DISPOSAL) & I ALWAYS SAY EVERYBODY PLZ DONT PURCHASE S SANG MOBILE WHICH HAVING COMPLAIN SPECIALY SERVICE IS VERY POOR CONDITION & WAY OF TALKING IS LIKE UN EDUCATED PERSON SPECIALY OF BENAJHABAR KANPUR

I am also facing the same problem with the service center located at Chandigarh 22. I have a handset Model no SCH-5233A, which is given for servicing as its touch pad is not working, Work order no WA[protected], Sl No RW1S802014T. I ahve given the handset on 1st July and they are supposed to return it by 3rd July, But now they are saying some parts are yet to come to shop and it will take another 3-4 days. Now they are not picking up the call also, the nos are [protected]/87. This is really very harrassing. Kindly take immediate action against this before some more persons are trapped!!!

I have also given the mobile for repair due to display problem. The sec22 chandigarh center told that they will check the mobile. After checking they returned the mobile which was not having any display and then they said that they will take one week time to repair it at an estimated cost of Rs 2400.00. After one week they telephoned that it will take one more week. After one month they said the parts are not available at present and it will take another one week. It is ridiculous that they are not telling the real problem. I think there is something fishy in the matter. Where to complaint please tell.

I am also facing the same problem with the service center located at Chandigarh 22. SIR PLEASE PICK THE PHONE PLEASE ...YA CANCEL THE ALL NUMBERS,[protected], I ALSO TALK TO UR CUSTOMER CARE NO i.e 3030828, THEN HE GIVE AGAIN CELL NO BUT THAT NUMBERS ALSO NOBODY PICK [protected], [protected].


NISHA
[protected]

Every comments are 100percent right. becoz i am also facing this situation in customer care service centre sector 22. my mobiile set is samsung gts3353 and his trackpad is not working. 1st day i submitted the mobile care centre and he ask me the mobile was repaired in next day. but next day i m goes to care centre.and then the mobile is never repaired.his excused the component is not available in care centre so the mobile is repaired next week.Really its create a frustration for me...
I HAVE A VERY BAD EXPERIENCE WITH SAMSUNG MOBILE SERVICE CENTER sector 22 chandigarh..

network

There is no network in my mobile.when I can put my phone in pocket.there is two circles shown in screen.on service

theft my phone

Dear sir someone stole my mobile SAMSUNG GALAXY GRAND 2.here i am mention my mobile details please do needful IMEI NO: [protected] MODEL NO: SM-G7102 VBA-NEON BLUE

Fridge

I bought dis one year back .within one month compresure was changed by samsung due to gas problem .n again it happen dis time .i am very disapoint with the product quality . According to me dis d worst purchase i ever done in electronics specially in home applances.please change dis fridge as we facing problem again n again .

for sale

Kindly delete the ad as sumone has provided my number for sale of a samsung galaxy y for rs 2000...I m getting lots of calls n its irritating me a lot...plz help n delete it as soon as possible

unable to download a file that is 'too large'

Recently,I downloaded a pdf file from my laptop on to my samsung gt-s5233a but when I tried to access it,it displayed 'file is too large'.How can I go round this?

Samsung galaxy note3 neo

I want to be reneont my samsung galaxy note.3 neo Can you replasment

Refrigerator

Dear sir
My Refrigerator last 5 month not working well and I was 5 complaint in your company but technician told Refrigerator default not solution. So please change my
Refrigerator ..and find attachment bill and complaint . contact no-[protected]

My samsung mobile Air gap issue

Dear sir,

Till date my samsung mobile Air gap complaint not resolved. kindly contact your service team soon for me. Iam confortable tamil lanuage only.


Regards
P.Arokiyaraj
[protected]
prabu.[protected]@gmail.com...