[Resolved]  Samsung Mobile Galaxy S2 — complaint regarding samsung galaxy s2

Address:Mumbai City, Maharashtra

Dear sir i have purchased the samsung galaxy s2 few months back.i am facing problems in my cell so i have already submittwd twice in the service centre but now my cell has stopped working without charger. the battery is not getting charged at all and the handset is heating very badly i am afraid tht it might create a severw problem in near future because of this heat. so i request u to plz give me a replacement as soon as possible.i am waiting for the reply.
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Aug 13, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear customer

Greetings of the day !

Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority


Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
I have purchased a samsung s plus i9001 mobile on january26/2012 from Reliance digital, kukatpally, Hyderabad .But within 5 days it was getting stuck up while operating . when contacted dealer, they asked us to give the mobile to Samsung service center in Kukatpally, hyderabad. To my surprise they informed that motherboard has some problem, need to replace. so it proves that without even a mere quality check Samsung electronics are coming into market. And I have been contacting service center, but they r saying it take some time to get it repaired !!! Requesting u to give me a replacement or refund the amount which I had spent.

Mathew
[protected]
Kukatpally, Hyderabad

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