[Resolved]  Samsung Mobile — galaxy s3 battery cover not replaced inspite being manufacturing defect

Samsung Mobile — Manufacturing defect in mobile

I purchased a Samsung Star mobile phone in June 2009. On inserting the sim card in the mobile phone I could make 1/2 calls from the handset and then the handset would stop reading the SIM Card. In Aug'09 I gave the phone for repair in their service centre, where they identified the solution as change of mother board. After three weeks when I went their to collect the product, the Company had just changed the software and the problem persisted. Hence I left my mobile phone at the Service centre so that it could be repaired. Now I have got collected my mobile phone from the service centre and I find the same problem persisits in the handset.

I need a refund of my money from the Samsung company. After seeing the poor service provided in case of manufacturing defect I really do not want to use there product. I want a apology from there Customer Service department becasue of whose negligence I had to go through a lot of harrasment.

samsung mobile service center in chennai, anna nagar is very worst ..customers had to wait more than 1 month to get replacement phone on warranty

Samsung/mobile name — not replacing defective one

samsung Galaxy i899 I bought on 26.08.2010 from Reliance web world, Haddows road, chennai was getting very hot and battery got discharged in 3 hours. Retuned toHitechSolutions,Anna Nagar,Chennain.on 28th They wanted me to come within one hour for replacement with the certifiate given. After one hour the whole attitude changed saying that they cannot replace the piece as it was bought from Reliance! I was directed to go back to Madurai where it will be replaced. to my horror they took 10 days tor epair and gave it back. Any new product ,defective,returned in a specific time is replaced in-spite from where it was bought. Having spent 20,000 on a phone it is the moral bounden duty of MNC giant Samsung to replace it or refund the cost.
Will they?

Samsung Galaxy S3 — manufaturing defect

bought a samsung galaxy 3 15801 set on 8/11/10. the set did not charge and now the service centre manager saying the mother board is not available so would take atleast 45 days. total harrassment for the customer. will not recommend samsung product to anyone.

Same problem arose to me also when I purchased samsung 32'' Series5 from Viveks showroom at North Usman road, t.Nagar Chennai on 7th November 2010. I think samsung is not having any QC department before sending the products to the show room. Within 4 days mother board has gone and viewing TV in lcd has become for me and family as day-dream. Having spent the money from my credit card paying inerest @24%p.a, not able to solve the issue by samsung or by viveks. These people are causing damage to the health and wealth of general public by cheating.

my humble request to all not to purchase any product from Samsung/viveks.

S.chandrasekhar
[protected]@yahoo.com
[protected]

even i gotta problem with samsung galaxy 3 . the mobile s battery is too weak or i dunno is it the software or hardware issue. i could not speak for even 2 hours after charging fully also

Samsung 3600i — Manufacturing Defective Piece

I m to harassing to go to more then 4-5 times at near saffron, services center.

At the time of purchase sumsung 3600i defective piece. I m purchasing Rediphone Mobile, Alkapuri Road, Vadodara. on dated 25th Oct 2010. The Problem is Insert sim & Handset is no working. I m staying Harni Road at to 9 Km far away one time i m going there & give him but now still now again same problems is there they cant proper guide lines they cant take care no proper services. Still now i m not satisfied any sumsung instrument.

Keep your mind, i have 2 time checking / change of simcard. So dont advise me go through change of simcard.

Zarna Hingu
Baroda

COVER — cover

I Suryanarayana, i send the one cover on[protected] from rayadurgam mandal, Anantapur district to Tirupathi , chittoor district. still it not delivered what i had given address. its almost three days. please check that one as early as on posssible, its very urgent matter.

Samsung service is not good now a days, we will have to something against this, lets see what is samsubg response in this case.

You seem pretty much right sachit. I had same problem with my handset.